We, at Flexigigs, strive to provide excellent customer service and keep our customers’ satisfaction at its best; for both HeadHunters and GigHunters. If you are reading the policy, it means you have come to a disagreement with your service provider [sorry to hear that and this is what we are here for!]. FlexiGigs, as a third-party, enforces the obligations owed to, and the benefits conferred within its terms and conditions. Please read the Refund Policy thoroughly and feel free to contact us should you require any clarifications.
As per our Terms and Conditions [Clause 6.II], FlexiGigs agrees not to pay Freelancers for services until after the occurrence of a HeadHunter’s Acceptance of Services. FlexiGigs agrees to refund the advance amount you paid against the service under the following conditions:
If either HeadHunter or GigHunter reported a conflict, then both agree that FlexiGigs shall have no payment obligations to any party related to the relevant fees until such conflict is resolved in accordance with Section 7 of FlexiGigs’ Terms and Conditions.
FlexiGigs’ obligation to make any ayment (less applicable Service Charge) is expressly conditioned upon resolution of all outstanding disputes with respect to such Payment.
FlexiGigs shall keep both HeadHunter and GigHunter informed as to the status of the Assumed Payment Liability.
Please note that multiple refunds attributed to a user will lead to temporary and/or permanent restrictions on their account depending on what we deem appropriate and necessary. And finally, please note that once a project is completed, delivered and confirmed “Job Done”, no refunds of Service fees, already paid, will be given. But before you decide to “Report a Conflict” and request a refund, please consider the following: